Security and trust

Operational access should be controlled, visible and supportable.

ResidnZ is designed around role-based permissions, workspace isolation, audited actions and safe integration boundaries. Final production controls must be configured and verified for the deployment environment.

01

Least-privilege access

Users receive role and workspace permissions appropriate to their operational responsibilities.

02

Workspace isolation

Society, rental, PG and enterprise records are scoped and tested against cross-workspace access.

03

Audited support

Support impersonation is time-limited, restricted and recorded with actor, target, path and result.

04

Safe integrations

Signed hardware events, idempotent processing and asynchronous command delivery reduce vendor coupling.

Security capabilities

Controls across identity, data and operations.

Certification and legal compliance should only be claimed after formal assessment. This page describes product design, not an external certification.

Authentication and sessions

Token-based application access, device/session controls and administrator hardening.

Role and workspace access

Resident, committee, guard, accountant, owner, PG operator and platform roles.

Operational audit

History for financial, governance, support, integration and administrative actions.

Integration boundaries

Provider adapters, signed webhooks, allowlists, credential hashing and retry queues.

Data lifecycle

Migration records, export requests, retention planning and controlled data handling.

Customer support controls

Read-only-by-default impersonation and complete support-session audit.

Production responsibility

Security is completed through deployment, configuration and verification.

Before launch, configure HTTPS, secrets, MFA, backups, monitoring, provider credentials, retention rules and incident procedures for the chosen hosting environment.

Review implementation stages